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« How not to run a Web store | Main | The plot thickens »

How not to run a Web store, part II

By Paul Venezia | June 6, 2007, 8:41 am

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Second day running…I’m starting to feel kinda bad for Sam Ash. A little. Because this is why we have business continuity plans, right? Hot sites, cold sites, backups, production and development servers and so forth… right? With the simply enormous amount of hardware and software available to ensure that problems like this either don’t happen, or are quickly recoverable, I’m just shocked that such a large Web commerce site would fail this badly. It’s kinda like kicking a puppy now.

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