Customer Support
On LiveJournal, Dell CSRs find YOU
Saturday, March 3rd, 2007Who says Dell’s customer service is bad? Apparently, they’re trolling LiveJournal, posting comments offering advice (it’s near the bottom of the page). There used to be a prior comment in there about possible fixes, also from Neil. Wonder where that went? Also, the email address is curious. Either way, there’s a good dig on Paris […]
No, Dad, it’s the triangle button
Friday, March 2nd, 2007Sometimes, I seriously think I’m adopted. In order to help my otherwise extremely intelligent father navigate the godforsaken waters of TV/DVD control, I got him a Logitech Harmony 550 remote to go with his new Samsung LCD HDTV and DVD player. It took him three years to master the TiVo remote, but I figured that […]